At DWHOME, we do our best to make your shopping experience positive from the start to delivery. We individually review all delivery options to find the fastest and most cost-effective solutions. Shipping charges do not include custom charges, sales taxes, duties, dock fees, or any other internationally related charges.
DWHOME works with J&T, Speedpost and NinjaVan for most deliveries. All couriers deliver during regular business hours and require a signature upon delivery of your order. Please note, additional handling fees may be added to your order when extra care is required. Due to certain supplier restrictions and shipping constraints, some products cannot be shipped outside of Singapore. If this is the case, we will be sure to reach out to you.
Our inventory is always changing and as a result, all items have specific manufacturer lead times that can range from anywhere from 1-16 weeks. The estimated lead time is indicated under the description of each product on our online store. Please note that lead times are estimates only and our inventory is subject to demand and availability.
FREE SHIPPING POLICY
Free shipping does not apply to the following:
- Orders below 100 SGD. Orders under 100 SGD are subject to a 5-10 SGD shipping and handling fee depending on the shipping destination.
- Oversized or overweight items.
- Trade Program Member orders. Orders placed by Trade Customers will be subject to shipping charges.
EXPEDITED AND PRIORITY SHIPPING
Expedited or Priority shipping is available for an additional charge. Please contact us directly by email at sales@dwhome.com.sg we would be happy to provide you with a quote.
